Although our office is based in Ashford, our portfolio stretches as far as Sidcup, down to Hastings and throughout Kent, ending in Margate. We have the ability and experience to market almost any property, anywhere!
Who Are We?
The company is independently owned and as such, offers an extremely focused, personal yet professional approach to the management and marketing of properties. We cover every aspect of sales and lettings and offer a fully tailored service to meet the requirements of any client, and more importantly, you only pay for the service that you require.
Whilst considering the requirements of vendors and landlords, we also ensure that the key component of the process, the applicant, is treated with the respect that they deserve. The feedback we have received from both sides of the process has always been positive and we constantly encourage this with our feedback forms during the sales and letting process.
At Evolution we recognise that both landlords and tenants work long hours and lead a busy life. We are available 7 days a week and with longer and more flexible opening hours than any other agent, we will work around your schedule making the whole process less stressful. We have our finger firmly on the pulse! We constantly monitor market conditions, changing consumer trends, fluctuating prices and the competition. All our team are highly trained, knowledgeable and on top of their game. If we can't cater for your needs, no one can! We can be modest too but are just very passionate about making all of our clients happy!
If you are a first time property mover, the property world can be a daunting place. It is our job to cut back the whole process to its simplest form to achieve a very efficient and comprehensive service for all of our clients. We understand that moving home can be a very stressful time and we will be as flexible as we possibly can be to accommodate your needs. We will always show transparency and go above and beyond the call of duty to help you!
Trust is essential in any working relationship and we aim to gain this from both all of our clients by adhering to a strict code of practice set out by UKALA, and following well known accreditation schemes and governing bodies. Whilst working in the property environment we have built relationships with a number of tradesmen which enables us to carry out virtually any request when it comes to your property. Just contact us with your requirements. See what our clients think of the service we have delivered already by going to the testimonials section.
Whilst working under the guidelines set out by UKALA, we are also able to offer full Client Money Protection through them, meaning your money is fully accounted for and safe. Details can be found HERE
As members of The Property Ombudsman scheme, we follow very strict guidelines and rules in how to carry out our business. We are proud to be part of the scheme and look to increase client's confidence in choosing Evolution as their agent.
The Property Ombudsman provides a free, fair and independent service for dealing with unresolved disputes between sales and letting agents who have joined the TPO and consumers who are actual or potential buyers or sellers or landlords or tenants of residential property in the UK. The Ombudsman is a member of the British and Irish Ombudsman Association and follows the standards and rules of the Association. The Ombudsman is totally independent of agents and reports directly to the TPO Council which has a majority of non-industry members. The Ombudsman's role is to reach a resolution of unresolved disputes in full and final settlement and, where appropriate, he will make an appropriate award of financial compensation or other action for example make an apology. Therefore, if you feel that you have been disadvantaged by the actions or inaction's of a TPO member, you have access to an independent dispute resolution service and can be certain of receiving a fair and reasonable judgment of your complaint. Details can be found HERE
Client Money Protection
As members of UKALA, we strive to provide the best possible service to all of our clients. Our accounts are checked and verified by a chartered accountant and as such, we are members of their CMP scheme. Their focus is the provision of Client Money Protection Insurance to the lettings industry and the transparency and promotion of this important protection to the wider landlord and tenant community. Details can be found HERE