We are not just another property agent, we are a team! On our testimonials page you will see feedback from sellers and buyers. The comments are genuine and are a testament to the hard work that is put in by all the team to ensure a smooth a successful transaction is achieved.
Roy launched Evolution on the 4th January 2012 and with his wife Sharron, have always controlled and developed every aspect of the company without the usual restrictions of corporate management, financiers or silent partners. It truly is a special, family run, independent agency with the best team in the market supporting them and you, the client!
Don't just take our word for it, listen to our client's and come and experience it for yourself!
Roy launched Evolution with the clear understanding that he needed to provide a unique product within an already established industry. His philosophy is to provide a flexible service across the entire day without the usual office opening restrictions. Having been involved in property since 1998, Roy brings a wealth of knowledge to the business as well as a hunger for providing a first class service and attracting first class clients.
Michelle has been in the property industry for over 16 years and has in depth experience of both the lettings and sales markets and ensures that the day to day running of the office is carried out smoothly and efficiently. As Branch Partner, you can be assured that she has your best interests at heart. As well as ensuring that all documentation is completed correctly, Michelle runs our maintenance department with the emphasis on making sure that any issues are dealt with promptly and efficiently. Having lived and worked in Ashford for many years, her local knowledge makes her invaluable to every single one of our clients.
Andrew started his career in property in 1987 and has worked for a large independent agency, selection of corporate agencies and most recently, an independent serving the Weald and surrounding villages. He brings experience, drive, ambition and being a local chap, clearly understands the Ashford market whilst also having superb knowledge of the outlying villages. If you are looking to move or even just considering your options, call us today and Andrew will happily visit you at your home to help guide you and answer any questions that you may have!
Debby brings so much customer service experience with her that she is absolutely perfect for dealing with any initial inquiry as well as helping existing clients out with general questions and issues. Her aim is to always ensure that every customer is dealt with quickly and effectively and she takes great pride in every aspect of her work. Whilst having a full understanding of the lettings side she supports the sales side by carrying out the sales progression with accurate and regular feedback to ensure a swift and smooth completion. Feedback is key to a successful property transaction and she understands that this is important to each and every client.
Daisy's experience within Evolution is exceptional. Her main duties are to ensure that every tenancy starts off perfectly whilst also making sure a check out is quick, accurate and efficient. She understands that one of the key points for any landlord is receiving payments on time every month and she will keep them updated if any issues arise, although she is a huge believer in our "Rent On Time" service which guarantees what it says. If you want to know more about this amazing service, just contact her for further details!
Rosie has been a perfect addition to the team at Evolution. Her background includes face to face customer service as well as detailed administration so brings so many amazing qualities to the business and enables her to deal with most situations that arise on a day to day basis. She will ensure that each new client is registered correctly and looked after whilst ensuring that our property owners are kept up to date with the progress of the marketing of their asset.
More fondly known as "Izzy". She has joined the team from another local independent and is at the forefront of our office helping anyone with any issues or questions revolving around property. She is really quick in responding to clients requests but with the right calming attitude and delivering a 1st class service where its needed.
A major part of our business is ensuring that properties are presented in the best possible way to maximise their potential. This starts with the striking advertising board being in the most eye catching position right through to ensuring that a rental home is ready for occupation with no missing light bulbs and utility meter readings taken where necessary. Its the simple things that makes all the difference and we only trust ourselves to do this, not an outside contractor. Oh, and need some gardening doing? Just ask Stewart!
Having spent over 17 years in a customer service environment, with the majority of that in management, Sharron brings superb customer service skills to Evolution as well as systems management. She will deal with the whole Evolution portfolio without any trouble to ensure all regulations are met and each and every property is compliant within the industry, giving all of our clients peace of mind that they are in safe hands at all times.
Now, how could we forget our amazing support vehicle! Bertie carries pretty much everything we need, boards, vacuum, tools, light bulbs, cleaning equipment, the list is endless! In essence, we would rather try and sort small issues ourselves than pass it on to a contractor where costs can escalate! Give Bertie a wave if you see him!